Limited Lifetime Warranty
We warranty that our Backyard Vinyl products will not yellow due to UV rays for a lifetime of the original purchaser and will not splinter, peel, rot, or delaminate from its properly installed state lifetime of the original purchaser.
Backyard Vinyl warrants that all products will be free from defects under these conditions. Replacement is limited to original cost of materials or replacement, at the choice of Backyard Vinyl (excluding shipping, taxes, and/or tariffs). Backyard Vinyl’s sole responsibility under this warranty shall be the cost of replacement materials to fix or repair the failed areas only. A representative or original factory trained installer must be present to assess the failed areas and judge the cause and mode of failure prior to any fix or repairs being made. Installers shall make their best effort to repair any issues in a timely manner.
Warranty Conditions
This warranty applies to the material at its original place or installation. The warranty will be void if the materials are installed in violation of applicable local codes or ordinances, or if installed in a particular situation not intended for product use.
Warranty Claim — Fence / Deck
Tell us what’s going on and attach photos of the affected area. Your claim goes straight to our service team, and a representative will follow up to assess it.
Get a Free Quote
Let’s get started on your dream backyard! Fill out this handy form or call us at (563) 661-5249 to get your free, no-obligation estimate.